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Privacy Policy

Legal Disclaimer – Privacy Policy

Northwind Events' updated Privacy Policy, effective January 31, 2026, outlines the collection of identifiers, payment, and usage data necessary for rental services

. Data is used for processing bookings, communication, and service improvement, and is shared only with essential third-party providers like payment processors and map services, not sold. Users have rights to access, correct, or request deletion of their data and can opt out of non-essential cookies. Additional terms regarding deposits, cancellations, returns, damage, and safety are included in the Rental Policy. For privacy questions, users can contact info@northwindevents.com or 719.822.7333.

Privacy Policy – Northwind Events

Revised Privacy Policy (Feb 2026)

1. Information We Collect We may collect the following personal information:

  • Name, phone number, and email address.

  • Billing and service address.

  • Event details (date, location, rental items).

  • Payment information (processed securely by third-party providers).

  • Website usage data (cookies, IP address, device type).

Note on Payment Security: We do not store full credit card numbers on our internal servers. However, our PCI-compliant payment processors may securely store payment "tokens" to allow us to process authorized additional charges for property damage, excessive cleaning fees, or equipment misuse as outlined in our Rental Policy.

2. How We Collect Information Information is collected when you:

  • Submit a contact or booking form.

  • Complete an online reservation.

  • Communicate with us by phone, email, or text.

  • Make a payment or provide a deposit through our website.

  • Browse our website (via cookies and analytics tools).

3. How We Use Your Information We use your information to:

  • Process bookings, deposits, and final payments.

  • Assess and process additional fees for damages or cleaning if necessary.

  • Deliver and manage rental services.

  • Communicate about reservations, changes, or safety issues.

  • Comply with legal and insurance requirements.

4. Sharing of Information We may share limited information with trusted third parties only as necessary to operate our business, including:

  • Payment Processors: (e.g., Stripe Privacy, Square Privacy) to handle transactions and security holds.

  • Booking Platforms: (e.g., Booqable Privacy, Wix Privacy) to manage scheduling.

  • Accounting, insurance, or legal providers.

5. Cookies & Tracking Technologies Our website may use cookies and similar technologies to enhance functionality and analyze traffic. You may disable cookies through your browser settings, though some features may not function properly.

6. Data Security We take reasonable administrative, technical, and physical measures to protect your personal information. While no method of transmission is 100% secure, we strive to use commercially acceptable means to safeguard data.

7. Your Rights & Choices You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the information below.

8. Children’s Privacy Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Colorado Privacy Rights As a business operating in Colorado, we comply with the Colorado Privacy Act (CPA). Residents have the right to access, delete, or correct personal data. Requests will be handled in accordance with Colorado law within the required timeframe.

10. Changes to This Policy We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Information If you have questions about this Privacy Policy or how your data is handled, please contact us through the contact information provided on our website.

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